CUSTOMER SUCCESS STORY
Saint Peter’s University Hospital maintains its 340B Program using SectyrHub® 340B Software for Continuous Program Compliance®
Saint Peter’s University Hospital is a 478-bed acute-care teaching hospital in New Brunswick, New Jersey, that treats more than 23,000 inpatients and 245,000 outpatients annually. Their “commitment to humble service to humanity, especially the poor, through competence and good stewardship of resources,” is embraced at all levels of the organization.
In alignment with their mission to serve low-income, uninsured, and under-insured patients, Saint Peter’s joined the 340B Program in early 2014 and grew over the subsequent years.
In 2016, Saint Peter’s underwent a federal audit of their 340B Program by the Health Resources & Services Administration (HRSA), which reinforced the importance of steadfast program compliance. Saint Peter’s hired Fatimah Muhammad as 340B Program Manager to address post-HRSA audit follow-up and sought a software tool to help manage HRSA’s expectations, stay organized, and maintain continuous compliance.
At the recommendation of a leading 340B consulting firm, Fatimah investigated SectyrHub 340B compliance software and moved forward with implementing the tool in 2018. Saint Peter’s recognized how the solution provided oversight and organization for their complex program and appreciated how it addressed 340B-specific elements with guided workflows.
SectyrHub 340B provides the Saint Peter’s 340B team with the structure to maintain their program and the flexibility to address organization-specific needs. Fatimah shared, “This isn’t a want; it’s a need to maintain compliance!” As they navigate new challenges as a result of both the coronavirus pandemic and the evolving 340B environment, the 340B team has confidence in their program compliance— “We have our 340B data centralized and cross-checked with a history of where we have been, where we are, and where we want to go.”
“The regulatory environment is complex, extremely challenging, and constantly in motion. With SectyrHub 340B, we confidently manage the program’s different aspects in an easy-to-use, centrally located platform explicitly built for HRSA audit readiness. The 340B Program has a lot of value in serving our community, so it is vital to expand and protect the program. I’ve been in this industry for many years. SectyrHub 340B came right on time for us.”
Chief Financial Officer
Saint Peter’s University Hospital
“SectyrHub has been an extension of our team. Given the size and complexity of our program, it is an incredible asset to have a tool that promotes organization and compliance. As we face new obstacles because of COVID-19, it is reassuring to know that SectyrHub is a constant. We greatly appreciate the attention to detail that has gone into the product and how it helps us cross-check our program’s alignment with HRSA’s expectations.”
Fatimah Muhammad, MPH
Program Manager of 340B
Department of Pharmaceutical Services
Saint Peter’s University Hospital
“SectyrHub has been invaluable for our team. We feel organized and confident knowing where our documentation is, and the interface is clean and user friendly. Above all, I cannot stress how wonderful our experience with their customer support staff has been. They are quick to communicate, eager to help, and both personable and professional. It is rare to have a relationship with a vendor that you feel truly cares about your organization and your program, and we have that with Sectyr.”