Sioux Falls, S.D.-based Avera Health serves patients across South Dakota, Iowa, Minnesota, Nebraska, and North Dakota through its 37 hospitals, 215 clinics, 40 senior living facilities and more. The integrated health system cares for nearly one million patients across 72,000 square miles. As the health ministry of the Benedictine Sisters of Yankton, S.D., and the Presentation Sisters of Aberdeen, S.D., Avera encourages its 20,000 employees to live by the Gospel values of compassion, hospitality, and stewardship. Although Avera’s tagline is “moving health forward,” Avera Pharmacies, part of Avera McKennan Hospital & University Health Center, found moving forward with license renewals arduous. Struggling to track licensing, accreditations, and incidents With spreadsheets, paper checklists and manual tabulations, the pharmacy tracked critical license renewals largely by hand. The pharmacy’s compliance coordinator felt the system would eventually fail in… Read More »Avera taps Sectyr LicenseTrak for compliance trifecta
Indianapolis-based Damien Center “is Indiana’s oldest and largest AIDS service organization (ASO).” The center, founded in 1987, provides healthcare and education to more than 8,000 individuals living with and at risk for HIV. Damien Center is also a Ryan White HIV/AIDS Program grantee, so the clinic receives federal funding to treat and care for those living with HIV who have little or no insurance. The HIV/AIDS Bureau, part of the U.S. Health Resources and Services Administration, administers the Ryan White HIV/AIDS Program.
“We wanted one solution to track not only our pharmacy’s regulatory documents, like our DEA license, but also insurance policies and licenses for providers,” says Brad Plunkett, director of Pharmacy Services for Damien Center. “We were using multiple systems to do it.
“We worked with a consultancy, and they had software that automated some of our needs,” Plunkett adds. “I’d heard of LicenseTrak, explored it, and thought, ‘Ok, we can use this across our platforms.’”
In 2019, NuCara switched from using mostly paper-based methods for assigning and tracking its training to an automated process via SectyrHub LicenseTrak compliance software. According to Barker, while NuCara could produce its records, with a largely manual process, his team always found it difficult to gather documentation to show accreditors and other interested parties the company’s completed education.
In 2019, the health system’s 340B program manager called on software provider Sectyr to implement its software-as-a-service SectyrHub 340B compliance software. The goal was to automate the auditing and review of eligibility requirements for the 340B program.
When Erik Ingersoll joined MobilityWorks as director of risk and compliance, he asked what system its compliance professionals were using to maintain regulatory requirements and stay open for business. The answer led to Sectyr LicenseTrak.
“Once we develop our program plan, SectyrHub does the thinking and reminding to keep us true to that plan, so we’re audit-ready,” remarks the program manager. “The alternative would be relying on Excel spreadsheets and calendaring tools, which wouldn’t automatically alert us to changes to OPAIS the way SectyrHub can.”
With LicenseTrak software, health system boosts auditors’ confidence, saves hundreds of hours per year
“For anyone who’s considering LicenseTrak, I can say as a global user who oversees compliance this software puts licenses for pharmacies, pharmacists, DEAs, and other documents in one place and saves what would be weeks’ worth of work to track the same information in spreadsheets,” said the director of retail pharmacy operations for a Midwestern healthcare system.
“Five years ago, as the result of an accrediting survey, we found there was a lack of primary source verification for some of our employees,” said a pharmacy director for a large health system in the South Atlantic region. “At that time, for accreditation, we relied on a teammate who captured information with a homegrown system, paper, and computer spreadsheets.”